Customer Support & Contact

The fastest way to reach support is email. Write to us any time; we read and answer messages during business hours, Monday to Friday.

We reply as quickly as we can. There is no formal response-time promise on this page; urgent issues that block your weekly plan are always read first.

Including a few details up front helps us diagnose faster. When you write, please mention: the email address on your GrowthWise account, your plan, what you expected and what happened instead, when the issue started, and a screenshot if you have one.

If your question is about how audits, Health Scores or the weekly sprint plan work, the FAQ may already have the answer.

Prefer a form? Fill in the fields below and your email app will open with the message prepared. You can review everything before it is sent.

Found a potential security issue? Email support@growthwise.tech with the subject line starting with “[Security]”. Please avoid sharing details publicly before we have had a chance to respond.

Support requests are used only to answer and resolve your question. For the full picture of what we collect and why, read the Privacy Policy and the Terms of Service.